FAQs

Shipping & Delivery
How long will it take for my order to ship?
REBDOLLS ships from multiple locations both within the U.S. and the Dominican Republic. Duties are included in all U.S. order totals and we guarantee no additional charges on delivery.
In an effort to navigate current small business climate, we no longer offer express shipping service, and our processing time can take up to 7 business days.
International customers should read more about our duties policy here.
Shipping Method | Processing Time | Shipping Time | |
United States | U.S. Standard | 4-7 Business Days | 4-6 Business Days |
Canada | Canada Standard | 4-7 Business Days | 6-10 Business Days |
Mexico | Mexico Standard | 4-7 Business Days | 6-10 Business Days |
Australia | United Kingdom | Australia Standard | UK Standard | 4-7 Business Days | 6-10 Business Days |
European Union | EU Standard | 4-7 Business Days | 6-10 Business Days |
Do you ship internationally?
Yes! We ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout. Note: Customs duties and taxes are the responsibility of the customer.
How can I track my order?
As soon as your order ships, we will email you a tracking number and a link so you can follow its journey. It can take up to 24 hours for the tracking link to update.
Didn’t see the e-mail? Track your order here.